Data We Collect and Why We Use It
We collect the information you provide when you register — your name, email address, phone number and the payment method you choose, whether that is JazzCash, Easypaisa or Raast. When you make a deposit or withdrawal, we log the transaction reference and wallet number so we
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can match payments to your account correctly. We also collect device data — browser type, operating system and session timestamps — to detect unusual login activity and protect your account from unauthorised access. If you contact our support team, the conversation record is stored so we
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can follow up on open issues. We do not collect more than we need for these purposes, and we do not sell, rent or trade your personal data to marketing companies. Data shared with payment processors is limited strictly to what those processors require to complete
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your transaction. Access to your stored data inside our systems is restricted to staff with a direct operational need. This policy applies to accounts accessed from regions where our service is available under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.